Revocation Instruction

Right of Revocation

You shall have a right to revoke this contract within 30 days without stating any reasons for this. The revocation period shall start at the date at which you or a third party designated by you that is not the carrier have or has taken possession of the goods originally delivered.

In order to exercise your right of revocation, you shall inform Waveguard GmbH, Bahnhofstrasse 16, 02625 Bautzen, Germany by means of an unambiguous declaration (e.g. using a letter sent by mail, by telefax or e‑mail) of your decision to revoke this contract. For this purpose, you may use the enclosed sample revocation form, which, however, is not mandatory. You have complied with the revocation period if you have sent off the notice declaring the exercise of the right of revocation before the expiration of the revocation period.

Consequences of the Revocation

If you revoke this contract, we shall reimburse you for the payment received from you including the delivery costs (except the additional costs resulting from the fact that you have selected a different type of delivery than the most economical standard type of delivery offered by us) without delay and by no later than 14 days from the date at which we have received your notification regarding the revocation of this contract. Unless expressly otherwise agreed with you, we will use for the reimbursement the same payment method that you have used in the original transaction; under no circumstances you will be charged any fees as a result of this reimbursement. We shall be permitted to refuse making this reimbursement until we have received the relevant goods again or you have submitted a proof of having returned the goods (whichever occurs earlier).

You shall send the goods back or hand them over to Waveguard GmbH without delay and in any case by no later than 14 days from the date at which you notify us of the revocation of this contract. You have complied with the revocation period if you have sent off the goods before the expiration of the 14-days period. You shall bear the direct costs of the return of goods that may be returned normally by mail. You shall pay for any possible loss in the value of the goods only if loss in value is attributable to a handling of the goods that is not necessary for examining the quality, conditions, and functionalities of the goods.

Exclusion of the right of revocation

The right of revocation shall be excluded in the case of contracts regarding the delivery of goods that are not prefabricated and the manufacturing of which is based on an individual selection or determination by the consumer or which are clearly tailored to the personal needs of the consumer. If the purchaser is not a consumer, the right of revocation shall be excluded.

Sample revocation form

Download here as PDF

Special information

If you finance this contract by means of a loan and revoke this contract at a later date, you will also no longer be bound by the loan agreement if together both contracts form an economic unity. This shall be assumed in particular if we are also your lender or if your lender makes use of our cooperation with regard to the financing. If we have already received the loan amount when the revocation becomes effective, your lender shall succeed to our rights and obligations arising from the financed contract in relation to you as regards the legal consequences of the revocation or the return. The latter shall not apply if the subject matter of the present contract is the purchase of financial instruments (e.g. securities, foreign currencies or derivatives). If you would like to avoid a contractual commitment to the largest possible extent, you should make use of your right of revocation and also revoke the loan agreement if you are entitled to a right of revocation also with regard to the loan agreement.